Privacy Policy

Effective Date: August 15, 2022 SequenceMD (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information, including your mobile phone contact details.

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and other contact details.
• Service Usage Information: Details about the services you request or use as part of your care at SequenceMD.

We use your information to:

• Send appointment reminders, confirmations, or scheduling updates 
• Provide general clinic information (such as office hours, closures, or location updates)
• Support care coordination (with your consent)

We will not send genetic results or other sensitive medical information via standard text message.

By providing your mobile phone number, you consent to receive SMS/MMS messages from SequenceMD. These may include appointment reminders, scheduling information, and important clinic notifications. You may opt out of receiving text messages at any time by replying STOP to any message from us.

We are committed to ensuring the security of your personal information.

• SequenceMD will never sell, share, or trade your phone number or text message data with third parties or affiliates for marketing purposes. 
• Your information is used solely for communication and care coordination in compliance with all applicable privacy laws, including HIPAA.

• To opt out of receiving SMS/MMS messages, reply STOP to any text message from us.
• For assistance, reply HELP or contact our office directly.

Opting out of text messaging will not affect your ability to receive care at SequenceMD.

We may update this Privacy Policy periodically. The most current version will always be posted on our website. Updates will include a new “Effective Date” at the top of the policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

SequenceMD Privacy Officer
Email: info@sequencemd.com
Phone: 303-832-7109_2